FAQ

What age range are these toys meant for?

Each product page lists the recommended age range. Many wooden learning toys are marked ages 3+, STEM kits may suit older children, and toddler ride-on items include their own age and size guidance.

Do any items contain small parts?

Products with small parts state that warning in the listing. Please review the age label and package contents before ordering for any child under 3.

Are the wooden toys painted or sealed?

Wooden toys list their finish notes on the product page, including non-toxic ink or sealed wood when stated by the listing. Keep toys dry and follow the care notes.

Are batteries included with STEM kits?

Battery requirements are stated on the product page when a kit needs them. If the listing does not say batteries are included, assume they are not part of the package.

Can these toys be used in classrooms or daycare rooms?

Many puzzles, blocks, flashcards, and STEM kits work for supervised classroom practice. Review the age range, small-parts warning, and cleaning notes before using shared toys with multiple children.

How fast will my toy order ship?

Orders process in 2-5 business days and ship with free tracked U.S. Standard Shipping. Transit is usually 3-7 business days after processing.

Can I return a toy after it has been opened?

Unused toys in original packaging may be returned within 30 days. Opened, used, chewed, washed, or damaged toys are not returnable for safety and hygiene reasons.

How do I contact support?

Email support@braygolden.shop with your order number. Support replies within 1-2 business days, Monday through Friday.